Signature Cap - Navy

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You have 14 days from the day the order is processed to submit a cancellation through our portal. Your responsibility is to send the item/s back to the Pulse warehouse if you require a refund or an exchange.

USA & Canada Returns/Exchanges:
Click Here ( Return Portal )

International Returns/Exchanges
Email : support@pulsetrainingclub.com
+ Include your Order # & Reason

Pulse Training does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.

Depending on the shipping method and carrier selected, your return package may take several days to reach us.

Please allow three business days to process your return once our warehouse receives it. This can take up to 5 business days in sale periods.

Pulse Training must be returned by mail.

We offer refunds to your original payment method on full priced items returned to us, after the item has been received and inspected. 

Store credit on an e-gift card is offered for any returned sale item or items purchased using a discount code.

Helpful Hint: Keep your proof of postage and ship your return along with a tracking number as we are not liable for return packages that are lost or stolen in-transit.

Yes we offer free shipping on orders over$300 USD

DHL, Canada Post, UPS, Fedex

Canadian orders are sent with the duty paid. So, there are no extra charges.

USA : Orders under $800USD will not be charged duties usually.

When importing items to outside of the Canada, this will normally trigger a customs inspection. We always provide the correct paperwork with your order.

Customs may or may not charge an import duty. This is outside of our control.

We cannot be held responsible for how long it takes your order to pass through customs.

Please note that you will always be responsible for paying any import charges.

We work hard to ensure your order is processed quickly. We do this to make sure you get your order in the quickest time possible. Once you have placed your order we are unable to amend or cancel.

We do offer returns. The item(s) need to be registered on our returns portal within 14 days and received within 28 days.

Please keep your proof of postage safe until your return is confirmed via email.

We offer direct exchanges in size for the same product. If you would like to exchange your item for an entirely different product, you must return your original item and place a new order. Depending on the option you choose during the returns process, we will issue you a store credit immediately once your items are approved or issue a refund to your original payment method.

You can contact us through our contact page or email us at support@pulsetrainingclub.com! We will be happy to assist you.